NORTH AMERICAN RETAIL · 1979 TO 2021

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Collector's guide

Everything you want to know before a kiosk ends up in your game room.

What is a kiosk?

A demo kiosk is a store fixture built to let shoppers play a console before buying it. The console maker usually designed and shipped them, and stores got them for free or bought them through a display program. Some big chains, like Target and Kmart, also built their own.

They were never sold to the public. When a new generation came out, most were thrown away, sent back or sold off at closing sales. That is why so few survive.

How they worked

  • Locked hardware. The console sits behind a clear cover or inside the cabinet, and a key opens it.
  • Tethered controllers. Steel cables or armored cords kept controllers from walking out the door.
  • Timers and demo modes. The NES M82 reset after a set time. Later systems ran special kiosk software that cycled demos and trailers.
  • Special software. Stores ran Not For Resale cartridges, demo discs, and on newer systems, demos loaded by the console maker.
  • Kiosk consoles. Some kiosks used modified consoles. The Wii U CAT I unit only reads kiosk discs, and the Xbox 360 used a kiosk box to switch into demo mode.

Finding one today

  • Ask store managers when a new console launches. Old fixtures often get tossed during the reset.
  • Watch store closing sales and liquidation auctions.
  • Check local marketplaces. Kiosks are heavy to ship, so many sell locally.
  • Join collector groups and forums, where kiosks change hands between collectors.
  • Tell people you are looking. Plenty of kiosks sat forgotten in a stockroom or garage for years.

Before you buy

  • Is the key included? Without it you may be drilling locks.
  • Are the controllers and their tethers there?
  • Does every light work, including the header and any tubes?
  • Is the screen original? Check for burn in and a stable picture.
  • Is the console inside a retail unit, a kiosk unit or a dummy?
  • Are any plastics cracked or missing, and is the original signage there?
  • Ask for photos of the front, both sides, the back and the screen powered on.

Moving one home

  • Bring a second person. CRT kiosks especially are much heavier than they look.
  • Take out the TV or monitor and the console before moving the cabinet.
  • Measure doorways and stairs first.
  • For long distances, freight shipping on a pallet is safer than parcel shipping.
  • Wrap the plastics and signage separately. They are the hardest parts to replace.

Keeping it running

  • Old fluorescent tubes and ballasts wear out. Many collectors swap in LED replacements.
  • Clean plastics with mild soap and water. Harsh cleaners can strip decals.
  • Screen burn in is permanent, so run a screensaver or turn the display off when you are not playing.
  • Keep it out of direct sunlight to slow yellowing.
  • Save every original part, even broken ones. They help with repairs and resale.

Kiosk words

NFR
Not For Resale. Cartridges and discs made for store demos.
Demo disc
A disc with playable levels and trailers from several games.
Header
The lighted sign on top of a kiosk, also called a marquee.
End cap
The display space at the end of a store aisle. Some kiosks were built to fit there.
Tether
The cable that locks a controller to the kiosk.
Dummy console
An empty shell on display while the real console hides inside, like the Wii's RIS 901.
Burn in
A ghost image left on a screen that showed the same thing for years.
Kiosk mode
Special console software that runs demos and resets itself.